Help
Manuals for Servaro
Every part explained in steps: what you do, where to find it and what Servaro then does by itself. Technicians have their own series on the app.
By topic
Manuals for the office
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Getting started
Logging in, the setup list, inviting colleagues and importing your data.
Read the manual -
Customers and locations
Customers with the company lookup, contacts, locations, rooms and parties.
Read the manual -
Assets and QR labels
Assets and positions, printing and scanning QR labels, and importing assets.
Read the manual -
Work orders and planning
Creating a work order, scheduling it, sending it to the app and reviewing the report.
Read the manual -
Technician app
What the app does, what a work report needs and the devices of your technicians.
Read the manual -
Inspections
Inspections with a protocol, findings, report versions and defects.
Read the manual -
Hours and materials
Hours and materials on the work report, the timesheet, mileage and leave.
Read the manual -
Stock
Warehouses and vans, receiving, reserving, the reorder list and returns.
Read the manual -
Quotes
Quotes with variants and options, online signing and turning them into work.
Read the manual -
Invoices
To invoice, invoices, the payment link, reminders and bank statements.
Read the manual -
Customer portal
Inviting contacts, choosing what they see and sharing documents.
Read the manual -
Settings and permissions
Roles, custom roles, branches, numbering, branding and notifications.
Read the manual
For technicians
The app for technicians, step by step
From logging in to the customer's signature: how to work with the app, also without internet.
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Logging in
Link your device to your account and confirm it with two-factor authentication.
Read the manual -
Opening your day
My day, the work order, the route and the on-the-way message.
Read the manual -
Filling in a work report
LMRA, hours, materials, the report, checklists, photos and completing.
Read the manual -
Scanning
Opening and ticking off assets, booking items, pairing codes and replacing.
Read the manual -
Working offline
What works without internet, the queue and what to do when something is rejected.
Read the manual -
Getting a signature
The summary for the customer, signing on the screen and completing.
Read the manual
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Help in the app
Many screens in Servaro have a ? button with a short explanation. Under Support > Help you find every topic in one place, with a search field, the tours for your role and a link to the matching manual.
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Need a hand?
Call 0800 5005 (free) or email info@servaro.nl. We are available Monday to Friday, 8:30 to 17:00 Dutch time.
Want to see how Servaro works in your company?
Request a demo or try Servaro free for 30 days, with every feature. We show you Servaro with your own trades and way of working, and answer your questions.