Implementation

Implementation step by step: from request to your first work order

You set up Servaro yourself, in four steps. There is no need for a consultant or a project lasting months, and there are no implementation fees. If you get stuck, we help you by phone and email.

Four steps

What you do and roughly how long it takes

All in all it is a few hours of work, spread over the days that suit you. You set the pace.

  1. 1

    Sign up

    About 5 minutes

    You request the trial on this site. Within one working day we contact you and set up your environment. You then receive an invitation by email to create your account.

  2. 2

    Import

    About 1 to 2 hours

    You import customers, contacts, locations, assets and items from Excel or CSV. Servaro suggests how the columns map, checks every row and shows errors before anything is saved.

  3. 3

    Set up

    About half a day

    The set-up checklist on your dashboard takes you through everything: company details, branding, users, rates, email and the link with your accounting software. Your technicians install the app on their phones.

  4. 4

    First work order

    About 15 minutes

    You create a work order, schedule it on the planning board and the technician sees it straight away in the app. After the work report with photos and signature, you create the invoice.

The times are a guide. How long importing and setting up take depends on how much data you bring along.

Who does what

What you do yourself, and where we help

  • What you do

    • Export your data from Excel or your current software
    • Check and confirm the import
    • Set up branding, rates and number sequences
    • Invite your colleagues and schedule the first work orders
  • Where we help

    • Setting up your environment, within one working day of your request
    • Answering your questions by phone and email, Monday to Friday, 8:30 to 17:00 Dutch time
    • A demo with your own trades and way of working, if you would like to see it in action first

Costs

No implementation fees

There are no start-up or implementation fees. You try Servaro free for 30 days and then only pay for your plan each month. Help by phone and email is included.

Switching from other software

For the exports of several widely used software packages, Servaro has ready-made column mappings. You can roll back an import as long as no work report or other work is linked to the new data yet.

Want to see how Servaro works in your company?

Request a demo or try Servaro free for 30 days, with every feature. We show you Servaro with your own trades and way of working, and answer your questions.