Logging in: link your device

Step by step

1. Accept your invitation

   The office invites you by email. Click the button in the email, choose a password and set up two-factor authentication with an authenticator app or a passkey. You do this once.

2. Choose your language

   Open the Servaro app. On the first screen you choose the language of the app: Dutch, English or Turkish. It applies to all texts in the app.

3. Tap Link device

   Tap Link device. The app opens the Servaro login page in the browser. Log in with your email address, your password and the code from your authenticator app, or with your passkey.

4. Confirm the device

   You see the name of the device and your email address. Check that you requested this yourself and tap Link device. The app carries on and fetches your visits.

5. Confirm again now and then

   After thirty days the app asks you to confirm the device again with two-factor authentication. Tap Link device and log in as in step 3. Anything not yet sent is kept.

Good to know

• The office sees under Sessions and devices which devices you are logged in with.
• If your device is revoked, for example because your phone is lost, the app wipes all stored data. You then link the device again.
• The link in an invitation works once. If you cannot get in, ask the office for a new invitation.

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